Privacy Policy
Effective Date: 10 May 2025
Medicly Pty Ltd (ABN: 29 685 873 563) ("Medicly", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal and health information. This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Full name
- Date of birth
- Contact details
- Payment info
- Medical history and health concerns
- Insurance or Medicare details
- Form submissions and feedback
- Non-identifiable analytics data
- Website forms
- Phone or video consultations
- Customer support inquiries
- Feedback surveys
- Website cookies and analytics
- Provide medical and telehealth services
- Send prescriptions and certificates
- Process secure payments
- Verify your identity
- Maintain medical records
- Communicate important updates
- Comply with regulations
- Registered doctors (AHPRA-accredited)
- Admin/support staff
- Pharmacies, pathology, etc. (as needed)
- Payment processors (e.g., Stripe)
- Medicare or government bodies
- Law enforcement (if required)
We will never sell your personal or medical information.
- All data stored securely in Australia
- Protected by encryption and access controls
- You can request access or corrections
- Email: privacy@medicly.com.au
- Consultations are private and never recorded without your consent
- You may receive updates from us
- You can opt out anytime
- Used to improve your experience
- You can disable cookies in your browser
- We are not responsible for other websites’ privacy policies
- We keep data as required by law or for continuity of care
- Email us at privacy@medicly.com.au
- If unresolved, contact OAIC at www.oaic.gov.au or 1300 363 992
- We may update this policy and post changes here
- Medicly Pty Ltd
- Email: privacy@medicly.com.au
- Website: medicly.com.au
This Privacy Policy is current as of 10 May 2025.