FAQs

Who can issue my prescription?

Can I get any medication prescribed through Medicly?

How do I get a repeat prescription if I’ve used Medicly before?

What if I need a repeat prescription but it wasn’t originally from Medicly?

How long does it take to receive my prescription?

Can I pick any pharmacy?

Can I get an online medical certificate for study or university purposes in Australia?

Does Medicly issue online medical certificates for carer’s leave?

What types of medical conditions can I get an online medical certificate for through Medicly?

For how many days can I get an online medical certificate from Medicly?

How do I receive my online medical certificate from Medicly?

Is identity verification required to get an online medical certificate from Medicly?

Are Medicly medical certificates the same as Work Clearance or Return to Work certificates?

Can Medicly provide medical certificates for insurance, Centrelink, or legal purposes?